French Summer School for Teenagers in Quebec City

1. Councelors were quitting left and right stating working conditions were terrible. They were very open and verbal about this to the students. Groups were rearranged at least 3 times due to counselors quitting in 1-2 days. One counsellor made the students intentionally late to class one morning to make a statement. 2. No upper level class for my daughter so she went to a lower level class where she did not learn anything. 3. Often when my daughter would speak to counselors in French they would respond to her in English impairing the immersion process. 4. Crowded into overheated residence and buses. Covid was contracted by many students and nothing was implemented to prevent further students from contracting virus. Masks were available but nothing was inforced including hand washing before meals. 5. I changed my daughter's afternoon activity from cooking (additional $700 for this program) to multi-activity and was charged an additional $200 for a late notice fee. I sent the email thursday night for a change the following monday. LET POINT OUT that this is $900 extra to switch to a LOWER value program. 6. Packing list for school came on Friday night when she was to arrive in Quebec City on Sunday. 7. Very disorganized even though the company states they have been in business for 15 years. After this many years with the program, one would think things should be streamlined by now. 8, Food quality was not up to my daughter's standard. Fresh fruit (old bananas) once during the week for one meal. All other fruit was canned. There was an occasional salad bar. I sound incredibly negative writing this post but people need to be warned. This program was NOT WHAT WE WERE LED TO BELIEVE.